01Common questions

How do I change the language?

Open the Parents area and choose Language. Every story, page and game switches with it, including the narration.

How do I get into the Parents area?

It asks a question a young child cannot answer. It is meant to be mildly annoying for an adult and impossible for a four-year-old, which is what Apple's Kids Category requires.

Does it need the internet?

No. Everything — stories, recordings, illustrations, games — is inside the app. You can fly with it.

What does it collect about my child?

Nothing. There is no account, no name, no email, no location, no camera or microphone, no advertising and no analytics. The privacy policy sets it out in full.

How do I delete what the app has stored?

Delete the app. The only things kept are your language choice, the Parents settings and small markers of where a story was left; all of them live on the device and go with it.

Is there a subscription?

No. There are no purchases in the app at all. If that ever changes, it will sit behind the parental gate, and never in front of a child.

A story will not play

Check that the iPad is not on silent and that the volume is up, then close and reopen the app. If it still will not play, write to us with the name of the story.

02Churches, schools and playgroups

If you run a Sunday school or a playgroup and would like to use the app on a larger screen, or try it before release, write to us and say roughly how many children. We are glad to help.